Merlyn Vaz NHS Urgent Treatment Centre

The Merlyn Vaz NHS Urgent Treatment Centre (UTC) is here to help you with your urgent care needs when:

  • Your GP practice is closed, and you need urgent treatment
  • For cuts, minor injuries such as sprains
  • For any other urgent but not emergency attention.

Treatment at Merlyn UCC can be accessed by:

  • Calling or going online to NHS 111
  • You could be given an appointment by your GP, NHS 111
  • If you go straight to the Emergency Department you could be asked to go to the UCC instead.
  • Walk in capacity is available at this service between 8am and 8pm, but it is advisable to use NHS111 to ensure you are guided to the most appropriate service with a confirmed appointment time or arrival time slot. This will minimise your waiting time and, where walk-in availability is limited, it will avoid long waits or signposting to alternative services.

  • Walk-in patients may be provided with an ‘on the day’ appointment.

To ensure you receive the best treatment, our reception team will ask you a series of questions about your condition, to help provide the best clinical assessment.

Please take a look through the following information that details our opening times, services and facilities.

  • Clinical Appointments made through 111
  • Direct booking referrals from Primary Care
  • Walk-in appointments for minor injury and illness (see more information above)
  • Minor injury and illness provision from 8am to 8pm, urgent care facilities outside those times (111 appointments only, no walk ins out of hours)
  • No x-ray facilities

  • Toilets – disabled and baby changing facilities
  • Limited parking on site
  • On site Pharmacy
  • Shop

TS18-Loughborough UTC 3.5.22.jpgPlease remember to treat our colleagues with the same kindness and compassion you would expect to be treated yourself.

All of our patients are important to us but please do be aware that during busy teams, we must prioritise the most urgent cases first. 

Merlyn Vaz NHS Urgent Treatment Centre

Spinney Hill Road



For Appointments Tel: 111 or 111Online

Opening Times

Monday to Sunday including Bank Holidays, open 24 hours

Walk in treatment only available 08:00 – 20:00

- Limited parking on site

Merlyn Vaz NHS Urgent Treatment Centre

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