The Care Quality Commission (CQC) is the independent regulator of health and adult social care in England. They monitor, inspect and regulate services to make sure that providers are meeting essential standards of quality and safety.

These are standards that health care services have a responsibility to meet and that everyone should expect when they receive care.

The CQC looks at the quality and safety of care by assessing whether the service is:

  • Safe
  • Effective
  • Caring
  • Responsive to People’s Needs
  • Well-led

They carry can out a mixture of announced and unannounced inspections, conducted by inspection teams of professional and clinical staff, patients and carers from NHS organisations around the country. At the conclusion of inspection, the CQC makes judgements on how well the service is performing. 

The CQC rate services on a four-point scale: outstanding, good, requires improvement or inadequate.

You can find out more on the Care Quality Commission’s website which contains details of all its visits and assessments.

Urgent and Emergency Care

Urgent Care North (Ashgate Manor)

East Leicestershire and Rutland Integrated Urgent Care Services

Loughborough Urgent Care Centre

Oadby Urgent Care Centre

Primary Care

Bowling Green Street GP Practice

The Heron GP Practice

Thurmaston Health Centre

NHS 111

DHU 111 - Ashgate Manor

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