For medical advice when it is not a life-threatening emergency, please contact NHS 111 First - before coming to the Emergency Department (A&E).

The NHS is making it easier and safer for patients to get the right treatment at the right time, without waiting for long periods of time to be seen in an Accident and Emergency (A&E) department.

Our 111 advisors will assess your needs (or your loved one's needs). If you need urgent or emergency care, we will advise you where you need to go for treatment and a timeslot will be booked for you.

Where available NHS 111 can make direct appointments at GP surgeries and urgent treatment centres or send an ambulance if your condition is serious or life-threatening.

They can also tell you about alternatives to A&E that might be better for you - and could prevent an unnecessary trip to hospital.

This helps reduce waiting times and crowds in our Emergency Departments, keeping our patients safer from COVID-19 as well as seasonal illnesses like flu and colds.

Call 111 or visit

In a medical emergency, call 999 or come to A&E

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