This accessibility statement applies to and is run by DHU Healthcare.

We have developed our website with Frank Design - our appointed digital agency partner and a specialist in NHS builds.  We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

We know some parts of this website are not fully accessible. For example:

  • most older PDF documents are not fully accessible to screen reader software

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille please direct your request to the page owner or for advice email:


You can also write to:
The Patient Experience team
DHU Healthcare,
Johnson Building,

We aim to respond within five working days.

We’re always looking to improve website accessibility. If you discover any issues, or have concerns that we are not meeting your accessibility needs please contact us using the details above.

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your concerns, contact the Equality Advisory and Support Service (EASS).

DHU Healthcare is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. This statement was prepared April 2022. It reflects the compliance status of the site following accessibility tests carried out by Frank Design throughout the preceding design and development process.

This website:

is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

The website was last tested on the 25th April 2022


PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

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