Derby NHS Urgent Treatment Centre

The Derby Urgent Treatment Centre (UTC) is here to help you with your urgent care needs when:

• You need urgent treatment but can't wait for a GP appointment
• For cuts, minor injuries such as sprains, strains, bruises, stomach pain, skin infections and rashes, high temperature in chidlren and adults that need urgent attention
• For any other urgent but not emergency attention.

Treatment at the Derby UTC can be accessed by:

• Calling or going online to NHS 111
• You could be given an appointment by your GP
• If you go straight to the Emergency Department you could be asked to go to the UTC instead.
• Walk-in capacity is available at this service, but it is advisable to use NHS111 to ensure you are guided to the most appropriate service with a confirmed appointment time or arrival time slot. This will minimise your waiting time and, where walk-in availability is limited, it will avoid long waits or signposting to alternative services.
• When you attend as a walk-in patient you may be provided an ‘on the day’ appointment

To ensure you receive the best treatment, our reception team will ask you a series of questions about your condition, to help provide the best clinical assessment.

Please take a look through the following information that details our opening times, services and facilities

Please remember to treat our colleagues with the same kindness and compassion you would expect to be treated yourself. All of our patients are important to us but please do be aware that during busy teams, we must prioritise the most urgent cases first.