Meet Kelsey Lowe, an essential member of our team and Admin Assistant at the bustling Advice Centre in Oldbury. Kelsey's journey with DHU Healthcare began last January when she joined as a Health Advisor after spending 11 months in a similar role with 111. Her transition from a Health Advisor to her current administrative position highlights the supportive environment and career development opportunities provided by DHU.
Prior to joining DHU, Kelsey worked for the Department for Work and Pensions (DWP). Reflecting on her experience with DHU, Kelsey expresses gratitude for the organization's unwavering support in her career development. She remarks, "DHU has been really supportive of my career development, offering opportunities for growth and progression within the company."
Kelsey underwent training on Pathways before stepping into her role as a Health Advisor. Her proudest moment came when she successfully completed her probation period in this challenging position. This achievement not only showcased her dedication but also highlighted the support and encouragement she received from DHU during this critical phase.
Since DHU Healthcare began operating in Oldbury, Kelsey has observed a massive positive change in the work environment. The organisation's commitment to fostering progress and providing ample growth opportunities has been evident in Kelsey's professional journey. She emphasises that DHU has consistently encouraged her to advance, presenting numerous opportunities to expand her skills within her current role.
In her day-to-day responsibilities, Kelsey plays a pivotal role in the efficient functioning of the Advice Centre. Her tasks include updating spreadsheets for audits, ensuring colleagues' mandatory training is up to date, handling general office duties, and offering support to the team. Kelsey's commitment to her role is a testament to the thriving and collaborative atmosphere cultivated by DHU Healthcare.
In Kelsey's own words, "DHU has provided me with an environment where I feel supported and encouraged to develop my skills. Completing my probation period was a significant milestone, and it's great to work for an organisation that values and invests in its employees."
As DHU continues to make a positive impact on healthcare services, Kelsey's story really shows the organisation's dedication to fostering a supportive and growth-oriented workplace.