Publish date: 19 July 2024
Due to a global outage currently affecting IT services across the world, our services are currently operational but in high demand, resulting in longer wait times for calls to be answered.
We are available to help but please be patient and we will be with you as quickly as possible to ensure you get the right treatment and service for your health needs.
Please think about the most appropriate service to access for your condition, this may include the following alternatives:
- Self-care
- Pharmacy advice
- Using 111 online for urgent medical advice
- Calling 111 for urgent medical advice
For any life-threatening emergencies, please call 999 immediately.
We appreciate your patience during this time.