Publish date: 18 March 2026

We’re pleased to welcome Nicky Lloyd as DHU’s new Chief Commercial Officer (CCO).

As DHU continues to grow as a trusted NHS partner, this role will strengthen how we manage partnerships, contracts and value for money - helping ensure we make the best use of resources for patients, colleagues and communities. As a Community Interest Company (CIC), any surplus we generate is reinvested back into our services.

Strong commercial leadership helps us continue to deliver sustainable, high-quality care across NHS 111, urgent & emergency care and primary care.

Nicky brings over 30 years’ experience across the NHS and private sector, including Board-level roles as Chief Finance Officer and Acting Chief Executive.

Nicky Lloyd said: “I’m really pleased to be joining DHU at such an important time. The organisation plays a vital role within the NHS and its community interest company model means there is a strong focus on doing the right thing for patients, colleagues and communities.”

Stephen Bateman, Chief Executive, added: “We are delighted to welcome Nicky to DHU. Nicky’s experience will strengthen our leadership and help ensure we continue to make the best use of resources while delivering high-quality care for the Midlands communities we serve.”

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