Patient Experience

The patient is at the heart of everything that DHU Health Care do and our dedicated patient experience team continually work to improving patient care.

We strive to deliver efficient and high-quality services which provide patients, their family and carers with the best possible experience.

This is done by listening and learning from your feedback. By telling us about your experience we can understand the services which work well, resolve issues you are having, and act upon areas that patients have highlighted to us.

“My role supports services to ensure our patients continue to receive clinically safe and effective services whilst also experiencing exceptional care.”

Judith Brown - Patient Experience Manager

Whether you want to compliment one of our staff for going above and beyond or feel a service has not met your expectation, then there are several ways you can provide us with feedback.

To email the Patient Experience click dhu.patient-experience@nhs.net.

Or you can write to the following address:

Patient Experience Team
DHU Health Care,
Johnson Building,
Derby,
DE248PU

Below you can also find alternative ways to feedback.