Make Sure You’re Prepared For Easter

Please be aware that GP practices across Leicester Leicestershire and Rutland will be closed on Friday 19 April and Monday 22 April for the Easter Holidays.

If you take prescribed medication regularly, and you don’t have enough to last until April, it’s important that you take action now and contact your GP to renew your prescription.

If you need medical help while we are closed there are many services in place to treat people who urgently need healthcare, but it isn’t a serious or life threatening emergency.

Dr James Ogle, a GP in Leicestershire and clinical lead for West Leicestershire CCG said “NHS 111 is the best way to access care when it’s urgent, but not a 999 emergency, particularly when your GP is closed.

“They have trained call advisors, who will support you to access the right care for you. If you need to speak to a clinician over the phone then they will be able to connect you or arrange for them to call you back.  If you need to be seen in person they will direct you to the right care for you, whether it’s an appointment at a City healthcare hub, an urgent care centre, or, if you can’t travel then they can arrange a home visit.”

If you are unsure of the service you need, or need immediate medical advice you should call NHS 111. They can give you advice and if you need to speak directly to a health care professional then they are available on the other end of the phone, whatever the time of day or night.

If you do need to go to the emergency department, please think about if you can manage to get there using your own transport, or a taxi. Ambulances in the area will always prioritise the most serious cases first, so if your condition is not serious or life threatening and it’s safe to do so, we would recommend seeing if you can get family or friends to help you get to the emergency department. If you’re not sure, ring NHS 111 and they will advise you.

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